Support before and after the Sale.
Polatis Professional Services are designed to provide our customers with lifecycle services necessary to realize the full value of their transparent physical layer solution. These services include engineering and installation, training for technical and operational staff, ongoing support for hardware and software, and a selection of maintenance service plans.
Installation
Polatis offers optional on-site installation services for customers who require a "turn-key" solution.
Technical Training
Polatis offers complete training on all of its products.
Enhanced Services
Polatis offers a comprehensive suite of services under our Enhanced Maintenance and Extended Warranty Program. These services include software update, hardware upgrade, and loaner programs.
Online
Sales & Support - North American Office
+1 469 952 3326 (8:00 am - 5:00 pm ET, Mon - Fri)
+1 214 986 6246 (Out of Hours)
Sales & Support - UK/European Office
+44 (0) 1223 394802 (9:00 am - 5:00 pm UK, Mon-Fri)
+44 (0) 7769 637912 (Out of Hours)
JDSU – Worldwide Distribution in Instrumentation
JDSU is the worldwide distributor for Polatis products in Instrumentation and Test markets. If you need support and purchased your product through JDSU, or if you wish to Buy through JDSU, please contact:
North America toll-free: 1 800-406-9559
Wolrdwide toll-free: +1 800-4069-5599
Documentation:
For documentation, revisions, and software updates
+1 800 514 7435, x 158